No Hassle Returns

We’re committed to making your shopping experience with Specialty Auto Source exceptional. While we believe you’ll be delighted with your purchase we understand from time to time things happen and it becomes necessary to return your order. If you must return your purchase for any reason simply follow the No Hassle Return guidelines below to receive a full refund of the purchase price of the product.

• Obtain an RMA from Specialty Auto Source within 14 days of receipt of your order.
• Follow the instructions with the RMA.
• Ship product, freight pre-paid, to the address on the RMA.

If you are returning your item due to shipping damage or our error and you are requesting an even dollar replacement, no additional charges or credits will be applied to your credit card. As security, we will hold a pre-authorization on your credit card for the amount of the replacement until we receive the item(s) and they have been inspected. Note: A pre-authorization is not a charge, it only gives us the right to charge. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional return shipping and restocking fees or denied.

If you are returning your item due to shipping damage or our error and you are not requesting an even dollar replacement, your credit card will be refunded the original purchase price once we receive the item(s) back from you and they have been inspected. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional return shipping and restocking fees or denied.

If you are returning your item due to a change of mind or you ordered a part by error, your credit card will be refunded the original purchase price less the cost of original and return shipping and other fees charged by the distributor. The refund will be issued once we have received the item(s) back from you and they have been inspected. Items received in non-saleable condition (e.g., parts or packaging are missing, etc.) may be subject to additional restocking fees or denied. If you would like to reorder this or another item, please follow the normal order procedures.
Credit for returned product will be gladly issues so long as the product is in new and salable condition, in its original box with all parts and original packaging (unless damaged in shipping) and an RMA has been issues by Specialty Auto Source.
Return freight charges are the responsibility of the consumer. We will work with you on return freight charges for product that was shipped in error by us or was damaged in shipping. Products received with shipping damage must be reported to us within three days. Please be sure to insure your return as we take possession at point of delivery to our dock.

It is very important to receive an RMA from Specialty Auto Source prior to returning any product. We cannot issue credit for product that is returned without an RMA. This includes orders refused at point of delivery.